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NFC FAQ (Android smartphones only)
Prinhome operation problems
- Why can’t I connect to P461c WiFi with my Android 6.0 smartphone?
- Which APP can I use to print?
- There are some lines occurs on printout. What to do?
- What to do if printout quality is not so good?
- What to do if 'Ribbon Out' occurs?
- How come paper jam and ribbon jam occurs?
- How come 'Paper Out' occurs?
- What to do if printer shows red light blinking?
- I forgot WiFi password. How to reset printer?
- How do I install paper into paper cassette correctly?
- Will printer turn off itself automatically?
Why can’t I connect to P461c WiFi with my Android 6.0 smartphone?
P461c's WiFi does not support internet connection. Some Android smartphones might automatically try to connect to other WiFi devices and result in "no printer connection" when you print via Prinhome App. If your Android 6.0 smartphone have this issue, try the following steps:
1. Go to phone setting, and select to connect to P461c WiFi.
2. If similar notification popped up, click on it.
3. If your phone asked if you wish to stay connected to this WiFi network which has no internet connection, click on "Yes". When you finished connecting your phone to P461c WiFi, open Prinhome App to start printing.
